Bias is a natural part of being human.
We all have bias, but when it comes to hiring, we need to
minimize the effect, wherever possible.
What happens when we allow bias in the hiring process?
Diversity suffers. I’m talking about all aspects of diversity
including culture, gender, age, etc. Put simply, people are more comfortable with those like
themselves. This is known as the affinity bias. Managers tend to
hire people with whom they have more in common, as long as
they have proper experience and education.
Have you ever heard someone who used their gut or intuition when
making a decision? Though it’s unintended, this too, can be an
example of bias. The downside of bias is an organization becomes homogenous,
when unchecked. The team often suffers from group think. In
normal times, it can minimize innovation. In times of crisis, it
becomes problematic because new ideas can be limited when
they are needed most. The company also becomes less attractive to many great
potential employees if they don’t look like the team. Why? Because the candidate has bias, as well. Though bias cannot be completely eliminated, it can be reduced
in the hiring process.
Using job fit assessments and 1-way videos can be very effective
in minimizing bias. Assessments measure an individual’s innate personality, and
some evaluate critical thinking ability. They don’t see differences
in how someone looks, how old they are, or other physical
attributes. Assessments also provide a consistent measurement
tool when applied to all applicants.
1-Way Video Interviews can replace the use of phone screen
calls. Phone screens are typically done by one person and their
unconscious bias can come into play. Sharing the video and
allowing a diverse group of individuals to evaluate the candidate,
can reduce the impact of any one individual’s bias. Note: It’s also
a good idea to have each evaluator provide their feedback without
knowing what the others said.
eHire Solutions provides a platform with both assessments and 1-
way videos. Along with identifying good fit candidates, we can
also help you minimize bias in your hiring process.